Privacy policy

Last updated: 13 October 2026

This policy explains what Neat Nook ([SELLER LEGAL NAME]) collects when you order, and what we do with it.

What we collect

Only what's needed to deliver your order: your name, mobile number, delivery address, landmark, PIN code and state, plus the items you ordered.

Why

• To deliver your order and collect payment on delivery.
• To contact you if there's a problem with your order or address.
• To handle returns, refunds and complaints.

Who we share it with

Your name, phone and address are shared only with the supplier and delivery partner who fulfil your order. We don't sell your data or use it for advertising.

How long we keep it

We keep order details for 12 months after delivery for returns, complaints and accounts, then delete them.

Messages

We won't send you marketing messages unless you ask us to.

Your choices

To see, correct or delete your details, contact [CONTACT EMAIL]. We'll respond within 7 days.

This website

The site keeps a copy of the product list in your browser so it loads faster. It doesn't use advertising or tracking cookies.